frequently asked questions
1. How can I purchase tickets for an event?
You can purchase tickets directly through our website by navigating to the “Events” section. Each event listing includes a “Buy Tickets” button that will take you to a secure checkout.
2. What’s the refund policy for events?
Refund policies vary depending on the event. Please check the specific event details for more information. For any issues, you can contact our support team at contact@reset93.net
3. Can I reserve a spot for an event without purchasing a ticket?
We do not allow reservations without a confirmed ticket purchase. Tickets must be bought in advance to guarantee entry.
4. What types of events do you host?
We host a variety of events, including live performances, DJ sets, workshops, and art exhibitions. Check our “Events” section for the latest listings.
5. Is there an age restriction for your events?
Age restrictions depend on the type of event. Most of our events are 18+ unless specified otherwise. Please check the event details before purchasing tickets.
6. Are your events accessible for people with disabilities?
We strive to make our events accessible to all. If you have specific accessibility needs, please contact us in advance to ensure we can accommodate you.
7. What COVID-19 protocols are in place for live events?
We follow local guidelines and regulations regarding COVID-19 safety. Please check the specific event page for any requirements regarding masks or proof of vaccination.
Events Page - FAQ:
1. What products do you sell in your store?
We offer a curated selection of event merchandise, vinyl records, limited-edition artwork, and exclusive digital content from our artists.
2. How do I make a purchase?
You can browse our catalog on the store page and add items to your cart. Once you’re ready, click “Checkout” and follow the steps to complete your purchase.
3. Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping rates and times will vary depending on your location.
4. What is your return/exchange policy?
We accept returns within 30 days of purchase for unused and undamaged items. For exchanges or refunds, please contact our support team at info@reset93.net.
5. How can I track my order?
Once your order has been processed and shipped, you’ll receive a tracking number via email. You can use this to monitor your package’s progress.
6. Do you offer digital downloads or virtual products?
Yes, we offer digital downloads, including music, videos, and virtual event tickets. These items will be available for immediate download after purchase.
7. What payment methods do you accept?
We accept major credit cards, PayPal, and select digital wallets. Payment options will be available at checkout.
Store Page - FAQ:
1. What services do you offer?
We provide event space rental for conferences, seminars, sound sessions, and various events. We also cater to artists and promoters for live performances.
2. Where is RESET NETWORKS STUDIOS located?
Our studio is located at 45, 1st Floor, Corner Market, Malviya Nagar, New Delhi, 110017.
3. How do I book the space?
You can reach us at +91-8392077241 or email us at info@reset93.net for bookings and inquiries.
4. What kind of events can be hosted?
We accommodate various events including private parties, corporate events, music performances, and more.
5. Is technical equipment provided?
Yes, we provide sound and technical equipment as part of our packages. Contact us for specific requirements.
6. Can we tour the space before booking?
Yes, we offer tours by appointment. Please reach out to schedule a visit.
7. What are the rental rates?
Rates vary depending on the type of event and equipment required. Contact us for a customized quote.
8. Do you offer catering services?
We don’t provide in-house catering but can recommend trusted vendors.
9. What’s the capacity of your venue?
Our space comfortably accommodates up to 100-120 guests.
10. How do I stay updated about upcoming events?
Follow us on social media and subscribe to our newsletter for updates on events and promotions.
